Keep'em is a video platform with AI chat trained on your content. Built into your video.
You upload your demo, onboarding video, or webinar. We transcribe it. We train an AI on the transcript plus any docs you upload (FAQs, help articles, whatever). When someone watches your video and types a question, the AI answers instantly — using your content. If it can't answer, you get real-time escalation full context. That's it. Your perfect video + AI that knows your stuff.
For SaaS onboarding teams
Upload your onboarding video. Add your help docs. Now every new customer can ask questions while they watch — and AI answers instantly from your actual content.
For course creators
We add AI chat to your videos. The AI reads your transcript and your docs. Viewers ask questions, AI answers. You stop repeating yourself.
For people sick of repeating themselves
Stop doing the same product demo 50 times a month. Record it once, upload it here, and let AI handle the 'how does pricing work?' questions while you do something else.
AI chat trained on your content. Built into your video.
You provide the video. Keep'em provides the salesperson.
AI that knows your product inside out.
Keep'em's AI reads your entire video transcript and every document you upload — FAQs, help articles, sales materials. When a viewer asks a question at 2 AM, they get the same answer you'd give them. When the AI isn't confident, it flags the question for your team with full context.
Human When It Matters
AI handles the volume. When it can't answer confidently, or a viewer asks for a person, your team gets notified via Slack or email with full context — what they watched, what they asked, what the AI tried.
Analytics You Can Act On
Where viewers drop off. Which questions come up most. What the AI handles well and what it keeps escalating. Completion rate as the north star metric — are people finishing your video or not? If everyone leaves at minute 6, you know where to look.
Plugs Into the Tools You Already Use
Zapier connects Keep'em to thousands of tools — CRMs, email platforms, marketing automation, support desks. Webhooks give you direct control: fire events on video completions, chat escalations, or drop-offs and route them wherever you need. Email notifications keep your team in the loop without logging into another dashboard. Start with what you use today, extend as you grow.
A Knowledge Base That Gets Smarter
Every viewer question feeds back into your understanding of what people actually need to know. The AI's confidence scores show you where your documentation has gaps. Questions that keep getting escalated tell you exactly what content to create next. Your knowledge base isn't static — it improves every time someone watches.
Automate your onboarding
Every new customer gets your best onboarding — with questions answered on the spot.
Great Viewer Experience
What your viewers see.
Viewers ask questions and get sourced answers from your docs — without leaving the page.
Insights & Analytics
What you see.
Drop-off points, completion rates, top questions, and AI confidence scores — everything you need to improve your next video.
Live Escalation
What your team sees.
A Slack message with the viewer's question, what they were watching, what timestamp they were at, and what the AI already tried.
Easy Setup
5 minutes to interactive.
Upload a video, add your docs, and the AI is trained and ready to answer questions before you finish your coffee.
Every viewer gets a product expert.
Your onboarding video, but it talks back.
Embed interactive videos in your dashboard. Every new user gets the same great onboarding, with their questions answered on the spot — no matter what timezone they're in.
- →Faster time-to-value for new users
- →Fewer repetitive support tickets
- →Higher activation across all timezones
- →Drop-off data to improve your flow
Ready to have your best presentation, always on?
Record once. Run forever. Every question answered.